Refund Policy
Effective Date: 15 May
Thank you for shopping with VirilithBlack. We take pride in the quality of our Shilajit Gummies and want you to be fully satisfied. Please read our refund policy carefully before making a purchase.
❌ No Refunds on Opened Products
Due to the nature of our product as a consumable supplement, we do not accept returns or offer refunds on any opened or used products.
✅ Refunds for Damaged or Incorrect Items
If your product arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
To qualify for a refund:
- Provide a photo of the product and packaging
- Include your order number
- Email us at support@virilithblack.com
Once approved, we’ll issue a full refund or send a replacement at no extra cost.
⏳ Refund Processing Time
Approved refunds are typically processed within 5–10 business days back to your original payment method.
❗ Important Notes:
- We are not responsible for packages lost due to incorrect shipping information provided by the customer.
- We do not offer refunds for delays caused by the shipping carrier, customs, or external factors beyond our control.
📩 Need Help?
If you have any questions about your order, email us at:
support@virilithblack.com